For the United States, Depop uses USPS as their vendor for shipping within in the app. For some users, trust in the company has been dented. Of course, everybody is human and sometimes Post Offices make mistakes. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. They are entrepreneurs, pushing fashion forward in so many different ways. Theres no need to buy high-end photography equipment to takegreat product photos. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. Both in the U.S. and both depop payments. For example, if you By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. However, the funds from the buyer did not show up on my Paypal account. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Can pre-loved clothes make fast fashion sustainable? Ready to get started? When the money has been transferred, you can move it over to your bank account if you wish. Depop suggests that you do not ship your item until you receive the payment. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. Scammed through Depop. I sold 2 of the exact same things for the same price to different people. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. I'm sure Depop will have that policy too good luck!! Please read my full disclosure policy for details. have an item that costs: $25, but you offer free shipping for a $4.75 label First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. There are several times throughout the year that Depop has offered free shipping. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. However, you can create your account through the Depop app as well, as the process is the same. Please make sure you've read the community rules, and that your post follows our posting guidelines. So, to avoid refunds, always describe your items fully in your product description. Really confused how this can happen. Shipping with Depop internationally vs. domestically is different in a few ways. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Figuring out what to get rid of is just the beginning. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. Advice, staff picks, mythbusting, and more. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. However, shipping with Depop can be expensive. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Leave the Archive. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. This is because they consider brand new accounts selling as a risky transaction. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. Please contact the moderators of this subreddit if you have any questions or concerns. Also the depop profile has blocked me. Open the app and tap on the Camera icon at the bottom center of the home screen. This can give your listing an edge over competitors. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. Sydny Sky, Depop seller, phone interview, October 28, 2020. Select Selling > Refund Depop fee. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. The item I sold was 30$ and they taken 13$ out of the sale lol. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. 5. Labels are generated by the carrier and sent back to Shippo for you to print. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Wirecutter is the product recommendation service from The New York Times. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. Sustainability; Blog; About; Sell on Depop; Jobs; News . Sep-28-2020 08:55 PM. This is normal if you are new to selling to establish that you are a trustworthy seller. When selling online there are some common reasons why customers return a purchase. And what is depop limited? In case something goes wrong, youre protected by PayPal's Seller Protection. It doesnt necessarily just focus on clothing, or the selling of clothes. Please make sure you've read the community rules, and that your post follows our posting guidelines. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. The rest is up to you. Created 19 August 2016 Delivered 24 August 2016 You can certainly ship on your own. You are viewing the PayPal Community Archives. Step 2: Tap on the Setting icon from the top right side of the screen. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? Here is the USPS link to order your free priority boxes. They may even ask for PayPal payment via friends and family. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. FAQs will be removed. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. 2023 BBC. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. If youre not sure which one to choose between these two, check out this detailed comparison of. If you had met seller protection paypal would have reimbursed you. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. It seems like using Paypal is charging me a lot more than if i were to use depop payments. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Depop limited fee. "We will continue to remind our community about the importance of account security and updating their passwords.". To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Disconnect your Paypal from Depop and reconnect again. Inspiration arrived during a visit to a friends apartment. Don't price your items too low because it could have a negative impact on your profits. You can either agree to the refund, or not agree. Consider Shopping Secondhand. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. The phone did not arrive after 2 days even though the seller said they'd send it next day . It is very unfortunate and hurts small businesses who have to eat these fees. Step 3: Fill out the basic details and then click on Next. But when Ms Strike logged back in, she was shocked by what she found. If you, as the seller, agree to the refund, then you will give the refund to the customer. Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. Is it likely that I'll win my money back without the screenshots attached? Write a bio about your shop and what youre selling and tap on Next. Your PayPal account is connected to your Depop account. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. When finished, tap on Post listing. Can anyone help me? If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. What's the least amount of exercise we can get away with?

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