Right click on the X and choose Properties. We believe we already explained everything to you in your previous review about the situation. Thank you for your thoughtfulness to share this amazing feedback with us. Think timeless luxe design combined with futuristic functionality to make for maximal style in . Customer service at its finest. British luxe streetwear brand Lorenzo Veratti has just dropped its debut collection, featuring a whole hostof streetwear and sportswear-influenced pieces. Cheers! Thank you for letting us know that we were able to give you the best possible customer service experience. Great service and great quality jacket.The order was processed and couriered very quickly. Fast delivery too. We are delighted to hear that you are happy with your purchase. Cheers! I'm really pleased to have these, l've wanted to give them a try for a while now, protocol advanced beauty collagen with hyaluronic acid (#314426657045). Thank you for letting us know that we were able to give you the best possible customer service experience. We appreciate that you share this with us. Cheers! Can you please respond to our request for your information so we can look into this matter? I contacted the company who were only too happy to exchange it at no extra cost. Find out how we combat fake reviews. Thank you and our sincere apologies again. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. Brought a pair of jeans for my boyfriend for Christmas. You can tell they take pride in their products from the quality of the packaging. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Knowing that your are satisfied makes our hearts full. Companies can ask for reviews via automatic invitations. Inspired by icons of the 20th and 21st centuries, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. Hi DavidWe are happy to see this; what a fantastic review! Thank you for your cooperation and for being so patient with the process. Thank you for your cooperation and for being so patient with the process. Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. These factors should be cleared for us to know if the courier is liable or not. Cheers! This means a lot to us. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. Videos Tagged. Very dissatisfied. Hi MirfiWe are glad that you are happy with your purchase. Thank you! I have personally checked this and sent you another email. Great customer service and amazing products. You have no idea how much they mean to us. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. Hi LeonWe would like to apologize if there was a bit of delay in the delivery of your order. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Verification can help ensure real people write reviews about real companies. Hopefully, we will see you shopping with us again. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Bought the most beautiful coat for my son which he loves. Find many great new & used options and get the best deals for Lorenzo Veratti Mens Black Jeans Size 34" Waist at the best online prices at eBay! The. We listen to what our consumers say about our brand and we use them to further improve what we have right now. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. You have no idea how much they mean to us. We cannot answer you directly because we could not find your records maybe because you are using a different name. 70.00. Lorenzoveratti Reviews | Read Customer Service Reviews of We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. Thank you, and we are looking forward to doing business with you again. Thank you for sharing this with us. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. We are happy to learn that your overall experience had been amazing. Suggested companies are based on peoples browsing tendencies. Cheers! Companies can ask for reviews via automatic invitations. 2023 Trustpilot, Inc. All rights reserved. Pretty gutted, first time customer. Cheers! 49.99 59.99. No offer of repair or no gesture of goodwill. Cheers! Cheers! Thank you and we are sorry for the inconvenience. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Customer service at its finest. Your effort to share this remind us that we are on the right track. Cheers! Way. What fantastic customer service! If your blog is showing the wrong domain name in links, redirecting to another site, or is missing images and style, these are all usually related to the same problem: you have the wrong domain name configured in your WordPress blog. Each time reached out, not much help at all. Replies to negative reviews in < 24 hours. Especially impressed with the level of customer service and the speedy responses. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Thank you and we are looking forward to hearing from you again. Show More Posts from . Thank you for sharing this with everyone. When you have a missing image on your site you may see a box on your page with with a red X where the image is missing. We appreciate the support and we are looking forward to doing business with you again. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Thank you for choosing to shop with us, we value the trust you put in our brand. Cheers! Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. What are co-workers like at Lorenzo Veratti. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Hi PhilThank you for sharing this amazing feedback with us. So out of pocket for a tracksuit and a tracksuit jacket. Need a better system in place for customer service and change their delivery company. The new coat arrived quality is amazing and size was spot on! The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. I would shop here again. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. All rights reserved. I ordered a coat for Christmas for my son. Thank you. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Great material, generous padding and simply comfy. Cheers! We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Goodwill offered but only on condition I buy another jacket. Anyone can write a Trustpilot review. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! RewriteRule . I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. 951 following. Absolutely amazing from start to finish. The range features statement denim and jackets, as well as easy-wearing tech trousers for chill days and high-tech outerwear coats perfect for the colder months ahead. | Read 61-80 Reviews out of 1,023 Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Brilliant high quality coat and one very happy son. Free shipping for many products! Copyright Notice Cheers! We are looking forward to hearing from you again. We appreciate it very much. Cheers! We can't wait to hear from you again. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. Follow. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Hi MikeyWe are happy to hear that we were able to help you out. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Cheers! Quality of items is fantastic. Thank you for your review. linktr.ee/lorenzoveratti. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Our dedicated team works very hard to ensure that our customer will get only the best. Thanks again for sharing such a positive experience. No contact number for me to actually speak to someone regarding this. The. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. Find out how we combat fake reviews. Pretty gutted, first time customer. The packaging, shipping and time to delivery were fast. Recent purchase of a coat , great service superb value price even better cannot be happier . Lost tracksuit disappointed overall Ordered a tracksuit from them and item has been lost in the post told me an internal investigation into this will take 28 days before anything will be done this is after waiting 2 weeks for my delivery to arrive at which point I will be told a refund will take up to 7-14 days in other words sold a product they didnt have enough of pawned customer off to keep money to earn interest off of possibly.Emailed several times to be told nothing can be done until the investigation is conducted. Check out what 924 people have written so far, and share your own experience. The packaging, shipping and time to delivery were fast. Cheers! is lorenzo veratti a good brand - Wendy.work We appreciate all the wonderful things you said about our products. Sending a new coat to replace. recommend. Hi KimberlyThank you so much for this wonderful review. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Told that no jackets left and to choose another. Cant fault them. My Son is very fashion conscious and up-to-date on all the trends. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Replies to negative reviews in < 24 hours. Absolutely amazing from start to finish. Unfortunately the zip has broken. Cheers! Ordered few times from these. Hi SoniaWe are sorry to hear that you son's ordered did not push through. Cheers! One happy teenager. Lorenzo Veratti. He turns heads and is asked where to buy them. We also ensure all reviews are published without moderation. Ordered my son some items. Hi C. JacksonThank you for writing a review. Replies to negative reviews in < 24 hours. Delivery times may vary, especially during peak periods. Hopefully, this is not the last time that we will hear from you. I picked this jacket as the branding and logos are discreet. No offer of repair or no gesture of goodwill. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . We also ensure all reviews are published without moderation. I like this in all my clothing. so thank you for quick delivery. A dialogue box may appear asking you about encoding. Happy new year! It will give them an idea of who we are and what we do as a brand. Yes, it has been delivered, but it was not delivered to us. COMPLEX participates in various affiliate marketing programs, which means COMPLEX gets paid commissions on purchases made through our links to retailer sites. The Jacket is beautiful. We value you and every person who is supporting our brand. However it was completely the opposite. Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. Delivery was late, was suppose to be 2-3 working days (ordered 28th Dec, arrived 7th Jan.. You can tell they take pride in their products from the quality of the packaging. SUNNY JEAN - BLACK. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? We are hoping that this incident will not deter you from buying from us again. Please reach out to our support team @ support@lorenzoveratti.com for further assistance. Did the driver follow the correct delivery procedure? There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Down. Hi MarkWe are grateful for wonderful review on our products and delivery service. Hi KimberlyThank you so much for this wonderful review. Can you please respond to our request for your information so we can look into this matter? It is such a wonderful feeling that we made your family's Christmas a little bit more special. We believe we already explained everything to you in your previous review about the situation. clothing discount codes; plus size two piece prom dresses; ultra low pressure regulator; Publicado por et 23 agosto, 2022. Companies can ask for reviews via automatic invitations. They came in great condition. Hi LauraWe are happy to help. Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) Privacy Policy As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. I bought my partner a motion sky blue tracksuit for christmas which we had a slight fault with however Customer service have been a great help and sorted this quickly for us. I then tried to exchange an item which was now out of stock they exchanged for another item without charge or hassle. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. We will be looking forward to your next purchase. Cheers! Put the custom structure back if you had one. Hi JBThank you for leaving a review. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Cheers! Each time reached out, not much help at all. Anyone can write a Trustpilot review. Join the community to connect with real employees and see what other professionals are saying about their companies. This is the Lorenzo Veratti company profile. Bought for my grandson and he really loves it. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? We will be looking forward to your next purchase. Posts. Hi JaydenWe would not mind going the extra mile for our loyal customers like you. On our website, we have our advisory that all orders placed during that period will be delivered after Christmas. Lorenzo Veratti. Hi TamsinWe are delighted to know that we were able to sort out the issue for you in no time. Down. Can you please tell us why you are saying that the product you bought is nothing like the photos at all? Hi JessWe are sorry to hear that. We are glad that you enjoying the coat. I bought the Shade 3.0 jacket anfter a long search for this style and Im amazed at how good the quality is for the price. View cart for details. Brand s . Very professional company and can tell they care about there customers. Lorenzo Veratti Brand : Staall.com UK Brands We received many returns and we did not encounter any problems with our postcode. Ordered few times from these. We appreciate it and we are looking forward to hearing from you again. Lorenzo Veratti Have Dropped Their Debut Collection | Wonderland Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Outstanding clothing selection & the quality is superb! Cheers! One happy teenager. Write CSS OR LESS and hit save. It goes against our guidelines to offer incentives for reviews. I would shop here again. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. His friends are complimenting the coat already and I will be sending them your way! Unfortunately I recently sent the coat back. Lorenzo Veratti. Hi AbuWe are happy to receive a 5-star review from you. Thankyou. We will be looking forward to your next purchase. Cheers! Hi RMThank you for leaving a 5-star review. More importantly the product lived up to their claims. You have no idea how much they mean to us. Sent back at my cost. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Claim your Free Employer Profile. Our apologies for the inconvenience. Something went wrong. When you encounter a 404 error in WordPress, you have two options for correcting it. Absolutely superb service and communication from the company . I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Keeps him really warm and it's really good quality. Lorenzo Veratti. What is Lorenzo Veratti? Company Culture, Mission, Values We believYYourill reach many. i ordered a pair of jeans and since i ordered them i havent heard anything since, i tried contacting via email and still nothing so i contacted the company that ships their products and they havent received the parcel. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . We appreciate it and we are looking forward to hearing from you again. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Well made throughout with lovely detailng and good quality material. We appreciate all the wonderful things you said about our products. 2023 Trustpilot A/S. It goes against our guidelines to offer incentives for reviews. Cheers! Edit the file on your computer and upload it to the server via FTP. Open a Store. I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! is lorenzo veratti a good brand. The pieces are now available to purchaseonlinefrom the Lorenzo Veratti webstore, and in Footasyulm. This happens when the card he used was not under his name or his billing and delivery address did not match. SHIPPING. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. 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Can you please respond to our request for your information so we can look into this matter? We ordered with high hopes and we were delighted to not be disappointed. Bought Eclipse 2.0 jacket. I would definitely buy from Lorenzo Veratti again. You are the reason why we continue to grow and we are hoping that you will continue to support us. We will continue to do our best and you made us all happy. Well made throughout with lovely detailng and good quality material.

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