Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. I felt safe reading the Dollywood Covid policy but I felt much less safe when it was not enforced. Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. Tickets will be confiscated if altered in any way. There is no need to call with changes to park admission only reservations until your count is final. At each Dollywood ride and attraction, youll find a posted symbol indicating its intensity. Please see our Entertainment section for more information. Be sure to follow all rider requirements, including requirements for loose articles. Dollywood has temporarily laid off 630 workers during the COVID-19 pandemic. There is a policy in place requiring people to wear masks. Enhance your visit! In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . Standard parking fees apply. Operating hours for the entire season are published as soon as they become available, but are always subject to change. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Pets or animals of any kind other than approved service animals (e.g. Delta Air Lines has updated its policies for workers who get sick with the coronavirus, soon after the Centers for Disease Control and Prevention shortened its recommended isolation . On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, guests will exit with other riders. On Desktop, you can navigate to the account section of the website via Sign In (if they already have an account) or Register (if they need to create an account) in the upper RIGHT of the navigation. You can bring your own or Dollywood offers strollers for rent on a first-come, first-served basis. Facepaint that completely covers the face or alters the identity of the Guest is not permitted. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Dollywoods easy-to-use TimeSaver line management system lets you avoid long show lines at select shows and rides. If you visit Dollywood on Sunday, join us for our non-denominational morning worship service at 11:30 a.m. each Sunday in the Robert F. Thomas Chapellocated in the Craftsman's Valley. Without a reservation, we cannot guarantee there will be availability on your day of visit. Special events, concerts, ticketed attractions, certain games, and parking may require a separate ticket. Dollywood is happy to accommodate guests with mobility needs. Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. We hope it doesn't happen, but prepare just in case your little one gets separated from you. We will contact you through email with return options if your item is recovered. Visit ourMilitary Discountpage for information on this discount. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Option #2: If that doesn't reveal your Pass and you have recently renewed or purchased that Pass, try your recent Orders module.Once there, click/tap the arrow on the far right of your recent order. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. According to the companys website,on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. Dollywood Theme Park. Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. Park Hours Sign In | Register Search. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. Youll receive a card indicating the time your item(s) will be ready. Dollywood and Dollywood's Splash County will reopen June 17. Tickets must be upgraded on the day of your group's visit only. *A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. 28 August 2020. In the fall, you might consider weekdays. Loitering, panhandling, shoplifting, fighting, vandalism, and line cutting are prohibited at the Properties. The theme park in Pigeon Forge notified the Tennessee Department of Labor and Workforce Development of the layoffs in . Several Dollywood eateries offer kids' meals. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Please note that changes may occur at any time, based on available public health information. . . Guests will be screened with a health assessment. TimeSaver Passes allow you expedited access to lines at select* rides. With aMy Dollywood Account,you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets plus exclusive discounts and speedy renewal. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Dollywood and Dollywood's Splash Country tickets include all rides, shows (except special ticketed events), museums, crafts and other attractions (except for our paid games). Herschend reserves the right to deny admission, prevent entry, require an individual already admitted to leave, or ban individuals from the Properties or from participation in Herschend Activities, without refund, liability or compensation, for failure to comply with any of these Terms, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion. But, the magnitude of these impacts has varied a lot between countries - some have been very successful in . COVID-19 is a disease that has affected most, if not all, countries in the world. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Space is limited, and reservations are highly recommended. . Please call us at (888) 428-6789 for more information. They are closed on Tuesday and Thursday and not sure how staffed the call center will be those days. the determination has been made to adjust our COVID-19 requirements. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Subscribe to our newsletter, special offers and promotional emails. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. Return Costs. "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Reservations consisting of park admission tickets and cash value meal vouchers only may be made up until the day of your visit. Andrea Romano. Smoky Mountain weather is very unpredictable. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. Free parking applies for visits after Gold or Diamond Season Passes are purchased. Park Hours Sign In | Register Search. Airbnb lets its hosts pick from a range of cancellation . Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. Social distancing is also in effect on all rides at Dollywood after COVID-19. But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. More information can be found at the link below. Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. For the safety of our Guests, children must be 13 years old or older to enter without an adult. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. Trams provide transportation to the Front Gate. We offer both Regular and Unlimited TimeSaver options. We are excited that you are interested in purchasing a new Season Pass! Be sure to check the schedule prior to your visit for the most recent updates. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. It's also a good idea to provide easily recognizable identification for your stroller. If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Dollywood says it will not ask for proof of vaccination Financial Assistance for Food, Housing, and Bills. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. This is by far the most important change of 2020, one that necessitates more planning on guests' end. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! However, our TimeSaver Pass is offered for an additional fee which can help you save time by avoiding long lines. These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service). To link a pass: Select the "+Add Pass" option. Crime. The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. Please contact us at (888) 428-6789 to make changes to your group reservation. For your convenience, Package Pickup is staffed until Park closing. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. You will receive a parking permit when you pay $30 at the tollbooth. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. Yes. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. (During our Smoky Mountain Christmas celebration, the service begins at 5:30 p.m.). Follow instructions from employees regarding operations and procedures. Park Hours Sign In | Register Search. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. Dec. 29, 2021. Be attentive to your surroundings. In response to the COVID-19 . For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. Excused Murdaugh juror left a dozen eggs in jury room. We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! Limited Park Capacity, Advanced Reservations Required. After linking, purchasing or renewing your Pass from within your online account is simple! On Feb. 26, StubHub's general counsel was hailing the company's . May 6, 2021. Payment must be made with an organizational check or credit card. Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. PLEASE READ IT CAREFULLY. Groups refunds will be given in the same manner that payment was made. Yes! Dollywood is pleased to offer a variety of parking options based on our guests' needs. DollywoodYes. . Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. However, guests are allowed to bring one unopened bottle of water per person. Season pass holders can visit early on June 15 and 16. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. Ask any Host for assistance or directions. During the colder months, closures are based on temperature. American Express, Visa, Mastercard and Discover. Please call 865-428-9553 or see our Auditions page for more information. Purchases of Items from Herschend, whether an On Site Purchase or a purchase using the Online Service are referred to herein as a Purchase or Purchases. For assistance with Dollywood for resort/vacations bookings and tickets, call now at 1-800-365-5996 or Contact Us online. PIGEON FORGE, Tenn. (WATE) Season passholders were the first guests to experience Dollywood on its delayed opening day Monday due to the COVID-19 pandemic. There are multiple reasons for this but contact us if you would like to renew that pass. The Competition and Markets Authority (CMA) remains of the view that a consumer will generally be entitled to a refund when they have paid money in advance for services or goods . Please contact us at (888) 428-6789 if you need to cancel your reservation. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. More Time, Less Wait! Staying well hydrated is an important part of a fun day, so we offer complimentary cups of water at all park food outlets, all you have to do is ask. Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. Also, the name on the photo ID must match the name on the credit card. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. Dollywood is NOT. Followingthe vaccines development and emergency use authorization, the 75-year-old Parton received theshot in early March, tweeting, Dolly gets a dose of her own medicine., THE HILL 1625 K STREET, NW SUITE 900 WASHINGTON DC 20006 | 202-628-8500 TEL | 202-628-8503 FAX. Ticket info. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. A decrease in numbers may reduce the number of comp admissions/meal vouchers to which your group is entitled. You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Simply use the zip code "37863" on the weather website or mobile app of your choice. The fee is $18 for a single; $20 for a double. If your child is old enough, designate an easy-to-find meeting place to gather if someone gets lost. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. Published on March 15, 2021. Due to the disruption caused by [COVID-19, the recent earthquake, extended power outages, etc. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. Dollywood: What Covid-19? Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. Herschend assumes no responsibility for accident or loss to any person in connection with the condition or use of a Property and attractions or their entrance into or departure from a Property. As Covid rages on, Australia's live arts industry is once again in a precarious spot. A completed & signed copy of your TN Tax Exempt Certificate or 501 (c) (3) determination letter must be presented with each payment. 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