This feature currently supports only Microsoft accounts and doesn't yet support work or school accounts. Q: Will my users work or school account password get automatically synced? This data allows our engineers to improve the app in ways that are important to you. If you are still not able to add your account, please reach out to your admin. Please let me know if you need any further assistance. Please remember to mark the replies as answers if they help. The software giant kicks off public testing for its Phone Link software. If you're having trouble getting your verification code for your personal Microsoft account, see the Troubleshooting verification codeissuessection of the "Microsoft account security info & verification codes"article. A: This most-likely happens because your sign-in and your mail app are occurring across two different apps, causing the initial background sign-in process to stop working and to fail. Q: How can I see whichsites are using my identity data? Not receiving any Microsoft Authenticator notifications on my new phone, regardless of whatever other device I attempt to access university materials by. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. I have an issue with MFA, my customers are setup to use Microsoft Authentication Mobile App, all of them have chosen to authenticate through the OATH token, they have been connecting successfully, but this week most of them are receiving this error "Unable to reach the server, please verify internet connectivity", the MFA server is up and running! A: Authenticator can autofill usernames and passwords on sites and apps you visit on your phone. After that, starting Company Portal application again, Authenticator started to work as expected. After adding your account, depending on the features you enable for the account, your account data might sync down to the app. A: You can set up notifications for your work or school account (if allowed by your administrator) or for your personal Microsoft account. Push is available on all major mobile platforms, including iOS, Android, Fire OS, Windows, and BlackBerry. Then, tap Settings and turn on the toggle for Enable push notifications. Camera. A: When you open Authenticator, you'll see your added accounts as tiles. Beam) I click on "Use Microsoft Authenticator" but no notification is sent to the smartphone Android 5.0.2 (LG G2 Europe H3G), even if I open the app. Receive data from the internet. I initially registered my MFA Account on a different device but I don't have an access to it any longer. Theprompt reappears after3seconds,andyoucanselectthecorrectnumberthen. I have had multiple scenarios this week where the Microsoft Authenticator app has stopped displaying the approve/deny message. I found with my phone that the notifications had been set back to low priority, so no pop up and no sound. Which has been very aggrivating bc it's prevented me from not just all my important emails, but also from being able to get into my HP Desktop also! steps: 2.If you give some error log, try to change network, try to use 4G or other WIFI network. Q: How are my passwords protected by the Authenticator app? A: No, notifications only work with Microsoft accounts and Azure Active Directory accounts. How to Use Cron With Your Docker Containers, How to Check If Your Server Is Vulnerable to the log4j Java Exploit (Log4Shell), How to Pass Environment Variables to Docker Containers, How to Use Docker to Containerize PHP and Apache, How to Use State in Functional React Components, How to Restart Kubernetes Pods With Kubectl, How to Find Your Apache Configuration Folder, How to Assign a Static IP to a Docker Container, How to Get Started With Portainer, a Web UI for Docker, How to Configure Cache-Control Headers in NGINX, How Does Git Reset Actually Work? A: Yes, Autofill for yourpersonal Microsoft accountsnow works for most enterprise users even when a work or school account is added to the Authenticator app. A:To add a work or school account for passwordless or two-step verification, select the +button in the top right corner of Microsoft Authenticator > Work or school account> Sign inand complete the authentication on your device to add your account. TechCommunityAPIAdmin. Aside from writing, he tinkers with tech at home, is a longtime fencer -- the kind with swords -- and began woodworking during the pandemic. Most accounts provide backup codes you can use if youve lost or damaged your phone. To enable push notifications for Microsoft Authenticator, open the app and tap on the three dots in the top-right corner. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. What might be the issue? This data is stored on your device and can be removed by removing your account. Microsoft Authenticator is an app that helps you sign in to your Microsoft account without the need for a password. Just clicking on it will cause a notification permission request to pop up which you can grant. Alternate options for enterprise users include: Setting up the Authenticator forAndroidoriOS. I have submitted feedback logs using Incident ID:UE5893G if it helps. If you still have trouble, check these settings: Make sure the device requires a PIN or biometric to unlock. Youll then be able to use those if you experience any issues when trying to recover your accounts. Deny and dont ask again: If you select this option, youll be blocked from accessing the resource. https://github.com/MicrosoftDocs/azure-docs/blob/master/articles/active-directory/user-help/user-hel Microsoft Authenticator app has stopped displaying the approve/deny message, Check if your devices get notifications when the app is open or closed, Check if the verification codes in the app are working when notification doesn't, Check if notification through a mobile app is enabled or disabled. A: We're always working on new features, bug fixes, and performance improvements. Dont allow: If you select this option, youll be blocked from accessing the resource. If not, it could be a problem with the network connections on your phone, or the notifications channel from Android or Apple. Some work and school accounts require an additional PIN whenever you verify your identity. There are a few steps you need to follow in order to get Microsoft Authenticator to push notifications. It is grey out on the app so I cant get my code that I need. If this occurs to you, reach out to your support admin for help, and provide the following details: Use Azure MFA (Azure Multi-Factor Authentication), not MFA server.. Q: Does Authenticator use App Transport Security (ATS) on the iOS version of the app? Since they have removed their account from the application they can not authenticate to the portal. A: Apple Watch and Android wearable devices (such as Samsung Galaxy Watch) are currently incompatible with Authenticators security features. Over the past few years though, Microsoft's introduced features to make Windows PCs more Apple-like, a revamped Apple-friendly photos app, moreiCloud syncingand version of phone link software for devices powered by Google's Android software. How do I set up my accounts in Authenticator again? spa diskmedel skillnad / microsoft authenticator not sending notifications new phone. Restart the device and try again.2. In such case we would suggest you to uninstall and reinstall the app once and check. Note that 2FA is designed to make it extremely hard to access an account unless you have the 2FA code. To remove an account from your old phone, open Microsoft Authenticator on it. We select and review products independently. Rob Woodgate is a writer and IT consultant with nearly 20 years of experience across the private and public sectors. A: If you need help adding your personal Microsoft account to Microsoft Authenticator, please visit our Microsoft account help page How to use Microsoft Authenticator. This setting can be turned on or off at any time. Googles online services are available with push notification authentication. Q: How is my location information used and stored? You can unregister your device inSettings, but you may lose access to emails in Outlook, files in OneDrive, and you'll lose the ability to use phone sign-in. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft Authenticator will display a message if you need to do this. Q: I can'tadd my work or school account to Microsoft Authenticator on Android and I am receiving one of the following errors:Google Play services are currently unavailable on this device,Sorry, only part of the set up completed successfully,or Enable push notifications to receive alerts.. Want CNET to notify you of price drops and the latest stories? Also, my MS Authenticator does not receive any notifications. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. If youre concerned about whats actually backed up, its pretty straightforward. You need to accept the notice of this data collection when you use the app for the first time. Open Authenticator > Settings > Device Registration. A: All authentications using the Authenticator on Windows Mobile will be retired after July 15, 2020. 3.If you dont use the latest version APP, try to install latest version APP and re-add your Microsoft accounts. after changing that the notifications are prompt on my android. More info about Internet Explorer and Microsoft Edge, https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40. Please try the above suggestion and if there's any update, feel free to let us know. Caution:A common trick of attackers is to contact you via text or phone pretending to be your bank, IT support, or other service provider and saying they need you to read them the code from your authenticator app to verify your identity on the call. Follow the Android prompts to grant that permission. There is both a setting on if a notification will be send or if the 6-digit code should be used (given the admin of the tenant did not disable certain methods) and an option to change the phone number. Q: Are Apple Watch or Android wearable devices supported for Authenticator? Much thanks mate! For more info, see theBackup and recover account credentials with Authenticatorarticle. What can I do? microsoft authenticator not sending notifications new phone microsoft authenticator not sending notifications new phone. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Removing autofill data doesn't affect two-step verification. Have personal and work Authenticator use. You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Q: Can I create my own Verified Identity? My phone have been stolen, I had work account logged in there. Heres how to move your 2FA accounts if you useMicrosoft Authenticator. Not sure why but much less of a problem than not receiving the request. A: You don't have to unlock your device to approve verification requests because all you need to prove is that you have your phone with you. I don't know what to do and it is extremely frustrating because I cannot access anything, emails etc. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Please ensure push notifications are enabled in Settings and your network connection is stable.. He's also worked as a trainer, technical support person, delivery manager, system administrator, and in other roles that involve getting people and technology to work together. Make sure you have a copy of the backup codes for each account before you attempt to change your authenticator device. A: If Autofill is not available for you in Authenticator, it might be because autofill has not yet been allowed for your organization or account type. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. As for the Authenticator, I've also seen it fail to bring up the approval, but usually when I manually open the app, it appears. All Rights Reserved. TapRemove accountto remove the account from the app. All of this could be fixed with a one time bypass for cloud! The country name is stored and reported back to your IT admin, but your actual coordinates are never saved or stored on Microsoft servers.

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