You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. See us for more details. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. 1. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. Contact Us. This is truly a manufacturer defect. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. It was a pleasure dealing with all of you. He considered this an open case. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. The only two fuse I found for radio was one in the Ford block marked radio, which was good. changed the RV world when it first hit the streets in 2011. 2022 Thor Motor Coach Challenger RVs for Sale Near You. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. 2017 Thor Challenger XE Rear and side cameras and radio not working. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. And we are akready receivng customer no assistance. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. ****************** was thankful that someone from Thor Motor Coach reached out. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. If Tristen needs additional documentation, I will also be happy to send it. Seamless Roof has bubbles. A representative has been notified and will be with you shortly. Radio. Across from the sofa is a booth dinette. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. Front radio not working. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. 40,000 miles. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Class Cs with the beloved luxuries of Mercedes-Benz. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. How can these issues that were reported to Thor when our coach was new, now be null and void? In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. Largest Family-Owned RV Dealer In The Nation. stands for - Class A, Class C Evolution. Wheel sensors for air pressure not working. I am rejecting this response because:This is the same response I received earlier. Look in house battery compartment. Ill keep taking all suggestions and look a while longer. Brought the coach home. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. Both electrical circuits must be energized for either radio to work. Want to make us an offer on the {product}? Complete this form and we'll contact you with our wholesale price. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. We reached out to Thor and la mesa and they say its our problem. We have taken the coach all over ***** and **** trying to get the issues resolved. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. Onan onboard generator. Standard and optional features listed on units may or may not reflect actual in-stock unit. We are well aware that the coach is off warranty. Does not include Hitch work or accessories. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. VIN #*****************. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Status: Answered. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . bunk above drivers compartment has failing motor brakes. Not just one but every single seat in the coach. Most of the issues listed on pdf ************************************************************** 2021. When searching for a service center make sure to use the filter option. You probably have to pull the radio out to find it. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Like most: We went on our first trip this past weekend. I need my brand new RV fixed, and Thor has an obligation to fix it! Then click on the manual name to download. I admit, we were naive in thinking that the labor charges could be so little for such a job. They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. MSRP Price: $157,576. 15,0000miles Specs: Ford E350 . Doesn't look like I am getting power to the radio since battery replaced. Please select a year to search for available owners manuals. We want the work to be done correctly. We have contacted the customer to investigate the root cause of the concern. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. in fuel costs), then **** will kindly deduct the $2,000. Stock photos may not represent actual unit in stock. Wondering if the converter is shot. They gave **** rv support ***********. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! The pictures submitted to us show no concern of factory defect to the roof. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Solar panals not bolted properly to roof.Propane sensor faulty. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. or call the glass man in town? Thats where the water is coming in, it came that way from the factory. Jumping through hoops. Any price listed excludes sales tax, registration tags, and delivery fees. The owner listed is **************************. We want **** to act in good faith and resolve these longstanding issues. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Multiple calls, travel, estimates, no results. Satellite. Anyone know exactly where the fuse may . Who never came back to do the work. 33 complaints closed in the last 12 months. Then click on the manual name to download. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. For more information, visit. Our Owners Resource and Owners Guide can help you get the most out of your travels. The $1,000.00 bid they accepted. Number Of Televisions. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. Stock Number The pivotal combination of large Class A amenities with more power than a typical Class B RV. !. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. I have hundreds of emails relating to our continued attempts to get these issues resolved. It is the original claim. **** had no issues resolving many of the other problems with our coach. Please contact dealership to verify unit information and availability. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. As a matter of policy, BBB does not endorse any product, service or business. There's a reason why so many choose Thor Motor Coach. We have a leak in the back window of 2018 Thor Axis 24.1. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. And one, Don't Miss Paradise Oaks RV Resort In Florida. We pay our bill every month We were told to take to ********* ** or *********. There is a special tool (like a shiv) that you use to release both sides. Customer Reviews are not used in the calculation of BBB Rating. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. After countless emails and calls to *********************, we never heard from him again. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. Submitting a response indicates a willingness to work with customers to make things right. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! We have endured a long and arduous journey. Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. Your actual payments may vary. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. Number Of Radios. Fort Wayne, Indiana, United States. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. drivers window was installed bad. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Mechanic's Assistant: Are you fixing your Chassis yourself? Diesel and gas-powered chassis options. Please note - there could be multiple recalls for a specific model RV. Mr. ******** needs to arrange pick up with the **** dealership. Nobody will build them better. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. 2017 Thor Challenger XE Rear and side cameras and radio not working. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. Call 248-662-9910 or fill out the contact form to learn more. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. Mercedes-Benz 10.25 in. We have spent countless dollars and hours as well as travel time in dealing with this. He made us feel at ease during the whole process. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. We purchased a new 2019 *********************** **** Motor Coach in May 2019. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. Across from the sofa is a booth dinette. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Posted January 8, 2016. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. Use a pen or paper clip. Want to request a quote on this unit? Also, it was pointed out to us that the flooring had already been repaired prior by someone. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. 1 swinging tv screen. They need to honor their warranty now! Generator in photo not included. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. *All RV prices exclude tax, title, registration and fees, including documentary service fees. He was so laid-back and his knowledge was extensive on the motorhome. RV Wife. 2022 Thor Motor Coach freedom elite. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. If you wish to set up a factory service appointment to discount you the $2000, please call ************. I got a jump and the car battery is working fine now, but the house batteries are still dead. Thor Motorcoach Logo linking to Home Page. This just sends them a link to it so they can take a look. This coach is over 6 years old. It may not display this or other websites correctly. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. Diesel and gas-powered chassis options. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! ****** informed me that Id have to get an estimate for each of the defect items. Tristen should have the additional documentation in his inbox this evening 12-11-2022. Speaker Location(s) Interior / Exterior. Save. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. Awning attempts to extend while driving. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! We have sent the invoice for labor charges to ****. Need advise, had a shop replace house battery and repair inverter. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. Not a fuse, not a wire. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. purchased in July 2022. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. We cannot even drive this rv with fear it might shutoff again. Please contact us to verify info, and to check availability as our inventory changes rapidly. Plus tax, title and license. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. Planning pet-friendly trips can be ruff when you don't know what to pack! can discuss the resolution. After changing the engine battery the radio and backup camera will not work. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Then I tried the GFI in my 29m bathroom. He moved to a new position. The issue is not closed nor has resolution been found. Terms may vary. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence.

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