Broadband, TV and phone customers should then press 1, mobile customers should press 2. Business customers have a slightly more diverse range of options in how to contact Virgin Media Ireland. Search. Virgin Media employs several customer contact forms covering the more basic subjects. This may indicate that it is being upgraded, or that the service has been temporarily suspended. A VM broadband account is required for continued use of their email service. I have also had a little look on our systems regarding your connection issues, and cannot see any disconnections in the last month, your speeds are all looking good - averaging 622 download and 42 Upload in the last week. Contact Virgin Media: If you've tried the above steps and you're still experiencing Virgin Media cutting out, contact Virgin Media for further assistance. Re: No welcome email. Have tried assorted work arounds, but still can't get in. How to Contact Virgin Media. The Virgin Media customer service phone number shown below is the single point of contact for all queries, including technical support and complaints. 04-07-2022 Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) If you need help or have any other questions about your bills, you can call Virgin Media on 0345 454 1111 or use the live chat feature on their website. They cannot wriggle out of it. issue now resolved. You might have difficulty adding a Gmail account to VM webmail due to gmails security settings. How do I manage my Broadband, TV and Phone services? Use a contact form, live chat, or even post to ensure that any necessary communications have been sent across. 12:17. I use strategic partnerships to help support CSR, Marketing and HR specialists to meet their ESG goals and KPIs. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. Last Updated: December 2, 2022 We recommend using an email client that is not connected to another service, so these are not lost if you ever decide to leave the service, such as Gmail and Outlook. ", Re: Manage other My Virgin Media accounts, https://www.virginmedia.com/my-virgin-media/forgotten-details/password. unfortunately it just gives me the option to delete (shown Below), rather than change like it used to.do. The message chat was also down on Monday, on 08:48. 3 hours ago. The best way is to get in touch with them directly. On Twitter you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. BTW, I have assumed that you are a VM broadband customer, I hope I'm right there. Welcome to the community! On Twitter you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The route now is to do it via the "My Virgin Media" account for that secondary email account . Choose the destination location path to save Virgin Media emails. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/v4-460px-Contact-Virgin-Media-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/aid10172561-v4-728px-Contact-Virgin-Media-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"