Kid really loved the speedometer and the cruise control feature! Looking For The Best Lock For An Electric Scooter? Reply, How can I change the Inner tube on the gotrax, bossmanron747 - If this does not work, replace the console. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. Visit our Battery Pack Load Testing Guide. Please contact our customer service team if you are experiencing problems or need more detailed information. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. . Free standard shipping with $35 orders. All night charging leads to 15 minutes of riding. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. We appreciate you customer service and willingness to do the right thing! Listen or look back to see if the rear wheel is slowly spinning. 0000003486 00000 n Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. I requested a refund. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Grab the new battery pack and ensure that your are installing the battery pack correctly. When you plug your charger into the wall, the indicator light will turn green. A fully charged battery will have between 36 and 42 volts. If your charger does not turn green when you plug it in, your problem may lie in your charger. You will see the LED lights start to flash. Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. Hope you find this video helpful and thanks for watching.Amazon Link to Similar Thumb Throttle to GoTrax G2 if needed:https://amzn.to/3H2eND8Amazon Affiliate links to some of my favorite Tools/Items if interested:Any links you click on helps support the Channel and I greatly appreciate it!Link to DeWalt Cordless Gyroscopic Screwdriver if needed:https://amzn.to/311yacxhttps://amzn.to/35TETZBLink to DeWalt 8V Battery if needed:https://amzn.to/3r9ZiB2Link to TOMLOV 7\" Microscope if needed:https://amzn.to/3GRgOCULink to Andonstar 407 if needed:https://amzn.to/30m3otPLink to SKIL Screwdriver if needed:https://amzn.to/36UgtgvLink to 200MHZ Rigol DS1202Z-E scope if needed:https://amzn.to/35UVTLILink to Aven Soldering Iron if needed:https://amzn.to/388aVziLink to Weller 200W Iron if needed:https://amzn.to/30nzhT2Link to Hakko Iron if needed:https://amzn.to/36TDWyvLink to 858D Hot Air Station if needed:https://amzn.to/2NnBsR2Link to Desoldering Gun if Needed:https://amzn.to/2SOTVIMLink to M12 Cordless Soldering Iron if needed:https://amzn.to/35XiFCpAmazon Link to Heavy Duty OLFA knife with Locking blade if needed:https://amzn.to/3EjiYZwLink to Board Holder if needed:https://amzn.to/3881akALink to Flexible hose arms for helping hands if needed:https://amzn.to/2TpkuFCLink to Extra Long Security bits if needed:https://amzn.to/2No9gxhLink to Uni-T 0-30V 0-5A Power Supply if needed:https://amzn.to/2u3euaULink to Similar to Drok DC-DC Converter if needed:https://amzn.to/3eUJZYkLink to GM328 if needed:https://amzn.to/30rBFrJLink to Drok 5A DC-DC Converter if needed:https://amzn.to/2O6ZGT7Link to Yeeco 5A DC-DC Converter if needed:https://amzn.to/3egOi1XLink to WD-40 Contact Cleaner (Plastic Safe):https://amzn.to/2Yjo6e5Link to 150W Electronic Load Tester (Capacity Tester):https://amzn.to/2NZ4fz5Link to Longrunner Component Tester if needed:https://amzn.to/3lXrZ1vLink to FlirOne USB C if needed:https://amzn.to/36VX1jniOS version:https://amzn.to/2NqAP9qLink to Rigol DS1102E Scope if needed:https://amzn.to/35UVLvILink to 3/4\" Heat shrink if needed:https://amzn.to/3bxqoMDLink to 1\"x 36yds Kapton Tape if needed:https://amzn.to/2RH67ybLink to 3M 69 3/4\" High Temp Glass cloth tape if needed:https://amzn.to/3fBt3Xz--------------------------------------------------Link to MESR-100 if needed:https://amzn.to/2RkcfbdLink to BK Precision 879B if needed:https://amzn.to/36Q2Y1gLink to Atlas ESR-70 if needed:https://amzn.to/2QR1z4WLink to Atlas DCA55 if needed:https://amzn.to/2RhrcuPLink to Fluke 376FC if needed:https://amzn.to/30w1uqRLink to Andonstar 302 Microscope if needed:https://amzn.to/38hMO1dLink to Smart SMD Tweezers if needed:https://amzn.to/2TTkkcrLink to 30A Battery Protection Board LV Cut-Out if needed:https://amzn.to/3w0wxuB---------------------------------------------------Link to DM18RL Adapter for Ryobi Tools if needed:https://amzn.to/30mVaSjLink to Yeeco 75W DC-DC Converter if needed:https://amzn.to/2NGOAB9Link to M18 Adapter W/USB if needed:https://amzn.to/2uPhgBeLink to XT-60 Connectors if needed:https://amzn.to/384nGe2Link to AST Labs Heavy Duty Jumpers if needed:https://amzn.to/2FRRdviLink to Tite Reach if needed:3/8\" only: https://amzn.to/3ab8U7a3pc set: https://amzn.to/2sqU77p Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. My GoTrax (about 5 months old) started acting weird today. Of course, with any new or growing technology there are often hiccups along the way. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. The console on the scooter displays speed in MPH, battery life, and headlight. The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . Pressing on button does not illuminate the display nor does the throttle have power. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. This is a few specific actions that act as a reset for your board and can fix many common issues. We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. Take off the console and pull out the battery, checking all the connections. Here is a link to find the manual for your Gotrax hoverboard. An awesome member of our community made this guide. Set the battery to the side for disposal. Reply, Took mine to the local bike shop. Store the screws and hook in a safe location for later use. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. No. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. They cannot show error codes. 0000008779 00000 n Entice customers to sign up for your mailing list with discounts or exclusive offers. There is no doubt that hoverboards are a popular and fun way to get around. Watch out world! This scooter is giving a E3 Error code and the manual simply states to replace the console. I've had mine for almost two weeks now, and have not experienced these issues. I'll monitor the post to see if these are isolated or widespread. will respond to the email but the response itself is not helpful). GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here]. (If you see an issue, please stop and consult a technician before proceeding.). The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. 51 reviews. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. 0000002509 00000 n Has been extremely slow to respond with replacement parts. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Problem 1: Electric scooter losing Power The first thing you should do is check the battery. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Expect More. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. It goes fast and I can go up big hills . It was pretty easy to do and I was impressed in the modular nature of the system. Here is a link to find the manual for your Gotrax hoverboard. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Some scooters need to be pushed to walking speed before they will turn on - this is a safety feature to prevent them from being accidentally started by leaning on the throttle when not riding the scooter. For further repair and troubleshooting help please visit our repair help area. Can you please tell us how we can improve this article? Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. E07 - Replace Motor or Motor Wheel Assembly. Odometer not working. It is possible to check the voltage of your battery using a voltmeter. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. 0000000016 00000 n By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If still showing error code, contact Customer Support for assistance. To power the scooter off, press and hold the red button for 5 seconds. It will display all specifications more visibly. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Will this problem come back? In the next video we will show the complete repair, reassembly and testing. 0000002987 00000 n Repair frozen GOTRAX GXL V2. Beeping can also indicate uneven pressure on the hoverboard sensors.

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