It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. A secure system for buying and selling. The Mercari Local option is one of my favorite parts of the platform. Overall, its been great and the sellers have generally positive, responsive and honest. or selling lottery tickets and pull tabs. ago I saw a listing that said, inspired Kate Spade. Now of course I cant even leave feedback about this seller. Selling loose (unset) precious gemstones such as rubies, sapphires, I have personal experience with buying something not as described. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! OneShop is a great software to get you started with. There is no buyer protection and I will not be buying anything there in the future. The seller has no control at the delivery level and is not required to refund the seller. I also shop on eBay pretty often She sent me damaged goods and Mercari protected her. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. You can sell almost anything on Mercari! The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. The list of prohibited items on Mercari includes alcohol, tobacco, but also non-brand, non-genuine, imitation, fake, or replica goods, food, and any kind of weapons. You can calculate your total fees, profit and margin using Crosslists free Mercari fee calculator. Use of them does not imply any affiliation with or endorsement by them. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. I WOULD NEVER RECOMMEND USING THIS SITE. Use my situation as a lesson. In comparison to every other online selling site, Mercaris pictures are just awful. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Reddit and its partners use cookies and similar technologies to provide you with a better experience. List it and you could get suspended. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. Dont buy from Mercari. Knives, such as switchblades, hunting knives, pocket knives, butterfly Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. I give this app 1 star and that is being generous. I brought a coach purse from Katherin Aucoin. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! It could be that the zip is not stitched completely straight, or the logo is not printed perfectly, or a hundred other tiny flaws in the manufacturing process which fail the scrutiny of the final quality inspector. There are no limitations on the range of goods you can sell on the Mercari website. E-cigarettes, e-hookahs, or other vaporizing instruments that contain In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. I would think it would be on the buyer to know beforehand exactly what type of lens they need. Hey Bob, I have had very good experiences with Mercari so far. Strangely enough return for refund might fall under this. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. Read the 8 tips below on how to sell on Mercari fast. Describe if there are any drawbacks to your item. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. The short film Where Can I Sell Replica Watches is a song of the most popular movie, you saw a few years in recent years. Sellers sign up to Mercari and list their items for free. Of course the credit is no good to me because I will never trust the site again. This is the last response from Mercari: So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-narrow-sky-1','ezslot_20',140,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-narrow-sky-1-0'); Otherwise, buyer will be eligible to cancel the order even if sent by you. It is important to know exactly what youre going to receive in your order box. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. I made a purchase the person only shipped part of the order, then they delayed by saying they were going to check with UPS. Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. Mercari itself is a legit e-commerce marketplace to buy and sell products. To keep the marketplace safe all sellers need to verify their identity. As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. I ordered an item and they said they notified the seller and Im out my money because they never sent it. On the 9th Mercari responded the following: Can I sell replica items if I state that the item is a replica or fake? I dont even know how to find the seller on mercari anymore. Therefore, you have to ensure that the buyer/seller is trustworthy. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. What happened I cant say. Amazon I never used just because I dont really like Amazon as a company. Because it was the weekend, I was not able to take the photos. Yes, you can trust Mercari but not the sellers/buyers on their platform. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. Sellers and scammers can exploit the policy. There is basically no way to contact the compliance team and talk to them directly. Why would they do that? No I replied I want my item. permitted. Where in the article and comments do you see anything that would cause you to come to your conclusion? However, many products on the market are indeed "copies", but it is wrong to describe every such product as a "knock-off" when it may be simply an imperfect "second". For more details, visit Mercaris Prohibited items page. Its much better and safer for a buyer to shop at Amazon and EBay. I then saw they relisted the same item with a 20% discount. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. Thanks for the info. Dont have the item nor the payment. Still waiting for an explanation of how my card was used. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. Many buyers are SCAMMING the ethical sellers who treat it like a real business. Short and to the point and understandable in laymans terms. Not to mention, incorporating lots of keywords will get your items in front of more people. All of the payments are protected by Mercari, so you dont have to worry about losing any money. They expect you to take whatever they offer. The button fell off as well . What happened to the package once it left drivers hands is anybodys guess. Yes, it can be worth it to sell on Mercari. They have wasting my time, tape, and energy etc. The first approach is to sell off any clutter you may find in your home . Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. However, it is still a great bag. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. Absolutely zero customer service and they make it very difficult to contact anyone. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). When I got them I immediately noticed they were not mens boots but womens boots. And, given your blog is Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. Can they ever accidentally authenticate a fake bag? Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. The second time the buyer canceled it on the 3rd day but no reason provided. Thank you! Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Why Mercari has a Prohibited Item list Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. I provided all the details to Mercari and they didn't further investigate the seller. Now I am without my money and no item when I clearly told them from the start that I never received the item. On the first, I never heard from the seller so I cancelled the transaction (4 days). Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. Thanks for sharing your experience with Mercari . But they give you 3 days to rate them. They want to absolve themselves of liability and are just harvesting more info. I will be reviewing every email after sending this information. Did not see the email right away. disasters (such as "paradise fire", "coronavirus outbreak" etc). I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? What happens if you sell replicas? Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. etc., etc.. If a Seller lists a prohibited item, it will be . violence, racism or discrimination aren't allowed (determined at our However, if you are selling designer items, you can be authorized by Mercari to list them for up to $5000. You claim buyer no is: Mercari is a popular e-commerce platform in Japan in recent years. Everyone who has stolen from me there STILL has accounts. Read on for little-known things people actually want (and that most of us have around the house) that you can sell on Mercari. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. He has a Bachelor's Degree in Economics from UNC Chapel Hill, and works in data analytics and marketing. You cant write a review until you confirmed receipt. If the buyer requests a refund for a valid reason (item not as described, damaged, etc. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Thank you! Thank you! Start with a wide shot, and then get closer to show your potential buyer the details of the item. My experience with Mercari as a seller, NO GOOD! If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. I have the know how and they owe me $69 I am no victim and never will be. Furthermore, Mercari has over 20 million monthly active users. discretion). You will need to enter your email and name and come up with a password. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. Last week I was reported for counterfeit items and my account was suspended. Im downsizing and thinking of online selling but didnt know much about it or this site. This is an anti-spam measure in r/Mercari. Commission. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. This is the WORST customer service I have ever seen. Now I realize Ive fallen for a blow. Most sites to sell things have account setups that take hours to complete. The package was picked up by our regular USPS carrier on 9/28. I took my selling/buying seriously, almost like a second job. Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. I am very impressed with the platform and those the sellers so far. Question for you: Can I pay or get paid with PayPal? To keep the marketplace safe all sellers need to verify their identity. on this subject with an avenue for everyones feedback. Your comment is confusing and unclear. made of materials that cannot be detected with a metal detector. Today Im going to show you exactly how to sell on Mercari, without skipping a step. Also, even though I have taken screenshots and pictures of my receipts, and sent it to the compliance team through the app (the only way of really contacting them), the only response I've gotten is "The decision we made is final". I wanted to add my negative review here along with ALL the other bad reviews of Mercari. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . I guess I got lucky with my first 20 purchases. They are laughing all the way to the bank! I did not reach 600. They get rated as buyers to. Do note that there is an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out! Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. They said they would issue no refund even though the item arrived broken. How to Make Money Editing Videos in 2023 (Ultimate Guide), How to Make Money on Upwork Without Skills (11 Best Gigs), How to Make the Perfect LinkedIn Profile (Career Expert Tips), How to Invest in Real Estate without Being a Landlord, Biggest Resume Mistakes People Make & How to Avoid Them, What is House Hacking? Mercari doesn't care about the replica sellers. in violation or is otherwise inappropriate Mercari may, at its discretion, Credit card companies offer buyer protection to save you from fraudulent purchases. Note: Flammable or combustible liquids and any other items that require What is my best course of action to get my money back? The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. A piece of trash. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. Save my name, email, and website in this browser for the next time I comment. Selling counterfeit items are strictly illegal as they are copying everything including the trademarks, labels, designer names etc. Policies are misleading and they dont follow through with buyer protection. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. The possible price range available on Mercari is between $1 and $2,000. Very annoying and frustrating and ultimately as big waste of time. If you've already registered, sign in. You have four delivery options during the listing process. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. Selling precious metals, including gold, silver, and platinum sold in I would have sold it locally even for higher price. Your email address will not be published. I agree. Sheriff Mark Lamb. Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. I was swindled and scammed. I always add the 3 hashtags sellers are allowed to use. The description is where you write your listing title, description, and hashtags. Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. Fortunately, creating an account on Mercari takes minutes not hours. The security team will look into what the violation was and lock your account in the meantime. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! Good customer service also leads to quicker sales. I submitted a request for a refund to Mercari support but it was denied. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. Testifying about the crisis, Pinal County Sheriff Mark Lamb told Congress to "stop saying the border is secure, because the border is . Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. Thanks Erica (and Julie) for posting/sharing your experience. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. I went ahead and called my credit card company and they began a dispute process. Please, let me know in the comments below. Take a look at this quick guide about selling on Mercari. Mercari actually won't even let you list a replica. Got any questions or want to share your own experiences with Mercari? Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? All products and company names are trademarks or registered trademarks of their respective holders. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. Informative article, as always! The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Therefore, you should always avoid selling items that are not allowed by Mercari. The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. All products sold on Mercari are 100% genuine and sourced directly from the brands or their authorized distributors. You can access your listings at any time by going to your profile then go to Selling and finally to Listings. Also the compliance team are the only group that have any authority. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. How does one contact Mercari for non receipt of the package I ordered. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. ask seller about it, gives a new tracking number, still doesnt work ect ect. Navigate to the Mercari website and click on the Sign-up button. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. Replicas are bad for everyone. After logging in you can close it and return to this page. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety Thank You there was a lot of really good information to make a decision. If Mercari determines that a listing is Lots of good info. Press question mark to learn the rest of the keyboard shortcuts. now returning it for no proper reason and they approved her request. The people you talk to on the phone are just the customer service people. They Lump together seller and buyer ratings to deceive you. Sellers don't sell on mercari. Bought MY stolen property off of Etsy and they knowingly facilitated this. How do I sign up? They just want money from sells, they make too much to stop it. Mercari doesn't care about the replica sellers. AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. Now we understand how frustrating it can be. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. You can also throw in a photo of yourself wearing it, and list your own measurements too. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Thanks for your article! I feel bad for any buyers didnt notice difference between in replica and Authentic. After this last step, youre ready to list it! I sold my item within a few hours on ebay. Thank you for this article. 131 of 1948). Now, the seller has 3 days to ship the item to the buyer. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. Therefore, make sure that your listing details are completely accurate to avoid such incidents. This one time I want to return this item. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. Too many times. I can not do an offer nor accept one now. they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. You WILL NEVER, NEVER get actual help. This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. They refuse to cooperate and insist that the credits are there, but they arent. If you want to save the most (usually a few extra dollars), use Ship on Your Own. I bought a camera lens and asked if it fit my camera. They would have refunded it. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. You must be a registered user to add a comment. Customer service is horrible at best. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). No problem I could probably repurchase if I wanted to (havent yet). If they lied about receiving it then how did they send it back? These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. Selling any product under the prohibited list is forbidden on most e-commerce websites. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. Thats it for sellers!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'ecomsay_com-netboard-2','ezslot_23',141,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-2-0'); Keeping these tips in mind is crucial for you to sell safely and avoid getting scammed. Left three messages two emails. Mercari Local - sell your item locally. I had 500 in insurance, but the US postal inspectors are the best bet to take them down. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. The organization Where Can I Sell Replica Watches fake rolex submariner was restored for the first time on glass .

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