The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Our butler brought a full breakfast to us every morning. I didn't ask for any other meals in our room on that, or any other cruises. Have your butler arrange a culinary feast in your dining area. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. You can book a Concierge-level cabin to unlock . Related: The 5 best cabin locations on any cruise ship. Butlers aren't run-of-the-mill cabin stewards. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Fancy enjoying breakfast while taking in a sunrise over the ocean? However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! LOL! In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. This applies even at Tender ports. We expected beggars on the streets of the big cities but not on the ship. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. They will also bring. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? Full Time, Part Time position. first time, my mom's card didnt have her picture loaded when she scanned at security. Our points-obsessed staff uses a plethora of credit cards on a daily basis. To find out more, please, Traveling with a group of people? Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. Explain your cabin amenities and make sure you know how to use all of its features. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. LauraS ft.*, your Family Suite sleeps up to six* guests. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. I write this because there was one occasion when the Butler was attending to our meal in our room. With up to 6,694 sq. Would I do it often, no but it was fun. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. What is the cheapest month to book a cruise? They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. ACCOMMODATIONS - Cruises - Norwegian Cruise Line Best Cruise Deals | NCL The current welcome offer on this card is quite lucrative. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. I think he'd be too busy around at yours, thank god! This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. 19952023, The Independent Traveler, Inc. Celebrity Cruises is one of those lines that offer both concierge and butler service. He said "Let me bring dinner to you" and I was glad of the offer. No. Let's take a deeper look with these two examples. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. There are select categories of Suite which come with specific additional amenities, too! Aft balconies and mini suites don't have butlers or concierge, just great balconies! The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. It will likely also be in accordance with the level of personalized service that you recieve. All Rights Reserved. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. With Europe-trained butlers, there is no request that is to challenging for them to handle. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. There is also a private sauna reserved for guests of The Haven. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. it was awesome. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. But if youre cruising The Haven, youre in for a special treat. 24-hour trained and certified suite butler. ft.*, you have space for up to eight guests. As such, there is no specific guideline on how much you should tip your butler. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. It would be an awkward situation for the Concierge to escort every suite passenger on board. I had no idea about the pizza. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. to observe the boarding process and see how smoothly it worked. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. Celebrating a birthday, anniversary or honeymoon? We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Did you mention that you love grapes? For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. Luxurious details such as platinum keycard to stateroom. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. We rarely use the phone - we normally talk to them in person or leave a note. An aft-facing mini-suite would not include a butler/concierge. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. Hey! Each suite has been designed with style and comfort, along with a view that changes with every port we visit. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. I think I'm right in saying that doesn't include a butler. Cruising The Haven & Suites: Perks and Details (Part 2) - NCL Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. Last cruise. the escort onto the ship has failed both times we sailed in suites. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. If you forget let say your jacket and your in the theater you call your butler. ft.*. Retired Asst. So we'll be trying that out next summer! He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? ft. Assists with priority access to tenders to shore. An aft-facing suite would include a butler/concierge. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Improve earnings, maximize rewards and track progress toward dream trips. Is Disney Cruise Line concierge level worth it? Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. one night we stayed in to watch one and ordered pizza. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Enrollment required. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). It was kind of neat. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. Just up the tip. They also handle your priority disembark at the end of the trip. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. 1,382 sq. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Being a guest of The Haven with Norwegian Cruise Line means personalized service. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Any discussion of tipping on a cruise will bring out a wide variety of opinions. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. Butler and Concierge are not included in the Daily Service Charge. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Sleeps up to five guests. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. I would have found that to be unacceptable too. Related: Is Disney Cruise Line concierge level worth it? Overall a very nice experience. So don't have to much expectations. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7.

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