Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). The room and dcor was spectacular, the service provided to our . Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. We went inside to check in and waited about 30 minutes total for a valet to take our keys. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. Thank you for staying with us at the JWM Essex House New York! Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. Tripadvisor performs checks on reviews. If you buy something through our links, Oyster may earn an affiliate commission. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . The service was lackluster. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. Pets are welcome for a non-refundable fee; weight restrictions apply, and only one pet is allowed per room. Thank you! Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. I have shared your experience with our team. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. (Who are we kidding? The staff all look very professional and address you by your name, very personalized. We were there Memorial Day weekend and mask wearing was still required inside the hotel. Show More Select Room 4.3 / 5 Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. Then Essex House tried to tell me I booked the entire thing on points. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We stayed at this hotel in January and had a great stay. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. There's an onsite 24-hour business center. Our hotel is ideally situated within walking distance of Columbus Circle, Lincoln Center and Carnegie Hall. Join us for signature brunch selections or after-hours drinks at the cocktail lounge, which is open until 1:00am. Where are corporate standards? We came to NYC from the UK to celebrate our daughter's significant birthday and our wedding anniversary. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. That the JW Marriott Essex House is so family-oriented will be underscored this coming May, when the hotel debuts a new Family by JW Package featuring a wealth of goodies for kids. Guests can relax and enjoy a variety of beauty and spa treatments. I am so sorry to hear about this experience, please feel free to contact me so we can discuss in more detail. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. Came back down to get a different room - no apology. OMGWhat a great hotel! Travelers looking for a truly standout property should consider the Mandarin Oriental, New York, which is nearby and has well-sized rooms with impressive bathrooms. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. Dinner. This is the version of our website addressed to speakers of English in the United States. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 When we arrived at the front door, there was no one to take our car or bags. 182 units; 42 stories; . No room service. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. Finally our third room was acceptable but we had other problems. Exclusive direct offer includes a discount and free breakfast! There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. Taxes and fees that are shown are estimates only. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. American grill specializing in seafood hosting live music nightly. They did not give me that so had to sleep on the floor. The iconic "Essex House" rooftop sign was installed in 1932 and has since become a fixture of the city skyline. The customer service here is exceptional!!! When I travel to NY, occasionally the pricing at the Essex House is within company policy. We were led to believe this was a luxury hotel?! The restaurant was open limited hours with limited food. I am so sorry to hear about this experience. The location is fantastic but the rooms are small and the lounge is closed on the weekends. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. laura.burton@marriott.com. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. 1, 2, A, B, C, D at 59 St - Columbus Circle. Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Mediterranean seafood by celebrity chef Maria Loi from Greece. Lunch This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This last time it was. Perfect locationacross from Central Park between 5th and 6th Avenues. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. 330 sq feet . Needless to say, our We stayed at this hotel in January and had a great stay. For a special occasion, indulge in our rooms with terraces overlooking Central Park. The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011). Having lived in New York it was great being back as a tourist and staying here. Some suite categories have separate showers and soaking tubs. JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. Housekeeping was spotty. Our problem was just . We still do have our Marriott platinum status. Prices are subject to change. I would say my expectations are high. My friend was one of the top 10 heroes being honored. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). Added another point because the staff was very friendly. Spend your money elsewhere when staying in NYC. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. Major attractions such as Times Square, Rockefeller Center, St Patricks Cathedral, and the MoMA can all be found within a 15-minute walk of the Essex House. We had a family room (a suite and connecting room), and as we notified the hotel in advance, there were games and tee-pee tents in the room. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. Please see our partners for more details. Finally our third room was acceptable but we had other problems. Check-in was quick and pleasant. Enjoy light fare from our late night menu. JW Marriott Essex House 160 Central Park S, New York, NY 10019 Units 12 Agent listings 0 Other listings $949,000 1 bd | 2 ba | 850 sqft For sale - Unit 1029 Listing by: Brown Harris Stevens $1,049,000 1 bd | 1 ba | 740 sqft For sale - Unit 1020 Listing by: Oxford Property Group $1,049,000 1 bd | 1 ba | 705 sqft For sale - Unit 1151 Languages spoken by staff: Finally our third room was acceptable but we had other problems. Review tags are currently only available for English language reviews. More. Dinner. We decided just to ignore it and proceed about our stay anyways. I would say my expectations are high. This room was like an icebox box - literally. Arrived and checked in and was sent to a room that had someone else staying in it - awkward. Some are sleek and elegant, with marble finishes throughout and spacious counters, while others have more basic shower/tub combos with fabric curtains. Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. Our late-night menu of light snacks is designed for unwinding. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. Thank you for the feedback and for your loyalty! For a NYC hotel, the rooms are substantial in size! Bonvoy insisted the case was in Essex House's hands and there was nothing further they could do. and you can also walk to the High Line at Hudons Yard if you fancy a real stroll! I swiped my credit card for the standard $150 security fee and proceeded to the room. This room was like an icebox box - literally. Enjoy free WiFi, a full-service spa, and breakfast. the, Julie S. said: We had the most amazing stay at the Nellie! JW Marriott Essex House hosted the CNN Heroes stay, and fortunately my stay as well. Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. Yes, pets are typically allowed, but it's always best to call ahead to confirm. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. Executive lounge was the most bare I have ever seen at a Marriott. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Do not stay here! Staff was superb, as was the stay. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Location. more. Speaking of the menu, the food was absolutely delicious. All products are independently selected by our writers and editors. Taxes and fees that are shown are estimates only. The only other time I had that experience was at Ritz Carlton Cancun. There are similar hotels available. We were given a room after a long flight that had been flooded the night before. 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. Stay at this 4.5-star luxury hotel in New York. Thank you for staying with us and for the feedback! The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. The JW Marriott Essex House New York proudly stands on Central Park South. You can email us at nycex-frontofficemanagers@marriott.com. What are some of the property amenities at JW Marriott Essex House New York? My husband and I arrived around 10 am the next morning to check in. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. We chose the hotel because it was close to our daughters new apartment. Among the most famous is the Macys Thanksgiving Day Parade. Some rooms provide interior views while others offer city and park views. Let's just say perfection. Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. +1 212-582-5100 Open for Lunch & Dinner Are pets allowed at JW Marriott Essex House New York? With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. We hope our outlets will be reopened in time for your next visit. No surprise that that never happened. Boasting 528 rooms and meals and board games for children, the business hotel is settled in the very heart of the city. Do not park at the hotel. Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. The menu is mostly American. She is such fun! I find this establishment to be shameful and terribly inadequate! Please see our partners for more details. The hotel is pricey and Im not sure we would have stayed there if we didnt have points to use. Also a lie, and I have the confirmation email to prove it. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. Beautiful and clean. The location is amazing! Will definitely return for another stay at JW Marriott Essex House! Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. No oversized vehicles. I don't know if the clerk just decided on her own that I'd rather have a room then as opposed to waiting for the Central. Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. more. The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. Stay near iconic Central Park at the JW Marriott Essex House New York. The Hilton Conrad and Thompson Hyatt are both delightful and will get my business again after previous stays. Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. A luxury environment where there are always opportunities for professional growth and recognition. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. My 2 night stay at JW Essex House exceeded all expectations. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). Easy grab and go for all the guest at their Club Lounge. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. I expected location and the building itself to be wonderful. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. This hotel has a great view of Central Park from almost any floor. COVID update: JW Marriott Essex House New York has updated their hours and services. Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. & What food & drink options are available at JW Marriott Essex House New York? I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. laura.burton@marriott.com. This room was like an icebox box - literally. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . Directly opposite the hotel is Central Park,. Pre pandemic we traveled extensively. My family enjoyed it more I loved going around few blocks shopping to Nordstrom Even is walkable, going to 5th Avenue and to the Rockefeller center and St Patricks cathedral. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. The Marriott Corp does a great job of keeping their customers loyal!!! No room service. We were told other guests were being allowed to checkout later Thats great but what about other guests. Location is terrific. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. We mentioned both before we arrived. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History This July was horrendous. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. But service there blew me away! Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space Pre pandemic we traveled extensively. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. We still do have our Marriott platinum status. Food and Beverages - Room service (limited) and minibar (fees may apply). JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Real old-world charm and ambiance. They choreographed a truly perfect event/night. Great conversation This property always exceeded my expectations . A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . We stayed at this hotel in January and had a great stay. Are there any historical sites close to JW Marriott Essex House New York? Restaurant with limited menu (no soup at all). COVID update: JW Marriott Essex House New York has updated their hours and services. Lobby and common areas are very nice. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. You can enjoy a drink at the bar/lounge. Thank you for your response, we appreciate all feedback. I got to be woken by the prior guest's alarm set at 5:30 a.m. There's a restaurant on site. Obviously, Beach Bum Holiday Rentals & Property Management, Tori M. said: I am a traveling nurse, so I often have to find housing site unseen. The room was spacious for New York and had the look of faded luxury. JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. The location couldn't have been more ideal! We look forward to your next trip. We finally had the engineer come, and he said oh well the heat is off in the hotel. Enjoy light fare from our late night menu. We finally had the engineer come, and he said oh well the heat is off in the hotel. Experience rich history and exquisite Art Deco inspired surroundings at the JW Marriott Essex House New York. I enjoyed my short stay . And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. The restaurant was open limited hours with limited food. Thank you for the review and we appreciate all of the feedback! Great surrounding restaurants, fashion houses/venues, entertainment, sightseeing spots/landmarks. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. Bed was comfortable enough, towels were nice. We were given a room after a long flight that had been flooded the night before. What are some restaurants close to JW Marriott Essex House New York? We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. with the kids playground also conveniently directly opposite. No in/out privileges. We could see the park - but our room was on the side of the building so it was more of a partial view. Discover genuine guest reviews for JW Marriott Essex House New York, in Manhattan neighborhood, along with the latest prices and availability - book now. Nothing I can do. It was roomy with plenty of natural light filtering in from the windows. This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. As of 28 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 8 Jan 2023 start from CA $510, excluding taxes and fees. No room service. Used award points for some. We do luxury hotel service so much better in the UK. There were no tea/coffee making facilities in the room - all this a luxury hotel! But service there blew me away! 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