you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. How much time do I need to visit all the spots in the Park? My daughter also couldnt get enough of the steak tacos at Las Playas. ALL-FUN INCLUSIVE . 5th Ave 10. I feel like we had no idea what our "magic wristbands" did at the resort. Paid for in US $ we received the hotel photos only. For more information, please consult our list of products and services found in the Price list section of our website. Refund will not be granted under any circumstances in this case. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). HOTEL XCARET ARTE. Where is the photo that I downloaded located? Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Months without interest, only with major participating bank cards issued in Mexico. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. Thank you for contacting the Photo Department at Experience Xcaret. Discover Isla Mujeres, a fascinating island in front of Cancun, where you will find spectacular beaches, a peaceful and relaxed Mexican atmosphere, and important Maya vestiges. Yes. If you visited our Xcaret Hotels: fotohoteles@xcaret.com ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. Yes. I went to the park and couldnt buy them. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. 1.- Enter your download code. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. Play it safe and take your own photos with I would have. We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. Yes, you can buy with someone else's card as long as you provide at the Parks ticket booth and on the day of your visit: a copy of an official identification of the owner of the card, and copy of the credit card or debit card that was used to pay, in both cases copied by both sides and signed by the cardholder. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. We use own and third-party cookies to improve your experience on our website. In our venues, life merges with art. Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. Yes the resort is beautiful and access to the parks is great. Plus having free shuttles to all the parks was a major win that my whole family took advantage of. 282. Help us preserve and care for our ecosystem! The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. But we purchased the photo package 2 parks & the hotel. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. Your link has been automatically embedded. Advanced purchase discounts may vary depending on booking date and dates of stay. Tripadvisor performs checks on reviews. How do you remove the watermark from the photos? Each photo downloaded is a JPG file, and the videos are MP4. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. She answered immediately and assisted with even my most insignificant requests. After visiting with colleagues in the spring, I knew I had to bring my family back. At what speed does the zip-line travel and how long does a single journey last? If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. Outside Mexico. Prices are the average nightly price provided by our partners and may not include all taxes and fees. How do I find and download the photos from the website? A floating Mexican party awaits you at Xoximilco. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). Review collected in partnership with this hotel. Within Mexico. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. Discover a fantastic world with the more than 50 fantastic scenarios of Xenses, in its two circuits of activities that will take you to live a more fun reality. Yes the resort is beautiful and access to the parks is great. Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. He is a pool technician. per night. Yes, you can contact the photography customer service center. What is the maximum number of people allowed on the vehicle? They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. Free self parking is free for guests, and you can enjoy a meal in one of the 15 restaurants. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to customerservice@xcaret.com explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. My hotel is not available for pickup, although I chose transportation to the parks. 282. What is the distance between one activity spot and the other? Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. This hotel features a rooftop terrace and a bar/lounge. Taxes and fees that are shown are estimates only. Get your Photo Pass and take home all the pictures of your experience at a special price. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Can I transfer my ticket to another person? This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Im a public school teacher- not wealthy, so this kind of luxury is generally out of reach for me. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. However, we would appreciate if you could inform us about the exact date you will visit the park. Changes are not permitted on the day of your visit. Mercado never disappointed and became a staple for breakfast. ( NO KIDS ). Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. In case of foreigners living in Quintana Roo, FM2 and FM3. (01152) 55 4163 7327 On your PC or Mac the downloaded photo is automatically saved in the downloads folder. It didnt matter if he was cleaning the pool or checking chemical levels he smiled. If it rains, can I cancel or change my date of visit? Once you reserve and pay, you will not be able to change entrances, activities and/or tours. I was just a bit disappointed with the management/check-in. Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). No, in Xplor the use of snorkel equipment is not necessary, thats why we dont offer it. Live the adventure in the most visited zip-line park in the world, where you will glide on the highest zip-line in the Riviera Maya, swim and paddle in stalactite rivers and more. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! Can somebody on a wheelchair access the Park? (01152) 55 4163 7327 If you buy multiple parks, the pictures taken at the hotel are included for free. How can I get them? Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. Carretera Chetumal-Puerto Jurez, Km. Is there any type of refund and/or cancellation. A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. Yes, you can contact the photography customer service center Chetumal-Puerto Juarez Federal Highway, Km. 2.- A list of the albums that are included in your package will be displayed. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Zipcode 77500. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. I left my fanny pack there and they found it for me, and a staff tracked me down at the commuter station (Back Bay 5 min walk) because I left my hat in the room as well. de C.V. | When I visited the Park I couldn't purchase my photos, can I still buy them? Our All-Fun Inclusive concept is strengthened with new benefits to continue surprising you on your next stay. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. How can I find out if there is a pick-up service at the hotel where I'm staying?

• Species conservation and freeing program
• Species reproduction program
• School project and environmental education program
• Efficient use of resources and responsible management of residues. Children must present ID from school with address in Quintana Roo, or school report card with photograph. The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. Sorry, we dont have them on rent, neither wheelchairs nor strollers. We offer you multiple payment options to pay for your reservation. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. You can download as many times as you need to while the code is valid. Each photo downloaded is a JPG file, and the videos are MP4. The download code is valid for 30 calendar days from the date of purchase. The download code is valid for 30 calendar days from the date of purchase.
  
  In Hoteles Xcaret, we create a delightful experience for each and every one of your senses in each restaurant. 2.- A list of the albums that are included in your package will be displayed. Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Take advantage of the business center and free WiFi in public areas. Photo Pass Xenses; Get my admission to Xenses. We had a fantastic lunch and swam in both the pools and river. 123 Old River Rd., Andover, MA 01810 ~11.96 miles northwest of Middleton center. I'm allergic to gluten, is there anything I can eat at the restaurants? Yes, the activities in Xplor Fuego are designed for all family. Free Cancellation. No problem! By However, Hotel Xcaret also offers a package that covers as many parks as you'd like. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. On a PC right-click on the file and select the option to extract. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. Within Mexico. What is the time for pick-up at my hotel and where should I wait? Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. Underground River Rafts of 580 yards paddling with special hand paddles. Xcaret: DO NOT MISS THIS PARK!! Restrictions apply. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. FAQs; Customer Service. I had written a very negative review about this hotel and due to trip advisor's policy I had to delete it in order to write a new one. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. No one was watching him, and yet, he smiled the whole time. We also purchased a photo pass package for all of the parks. If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). per night. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. Prices are subject to change without notice. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. They are encoded directly from cameras with high resolution. Learn all the information in our Privacy Notice. Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Responsive staff. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. I will not repeat everything that has already been said. Packages and Xperience Passports cannot be cancelled and will not be refunded. The photos of you and all your companions in a single package for you to fully enjoy your visit. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico, responded to this review. Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. What is the minimum age allowed inside the park? 5 floors in property. By continuing to browse the site, you agree to the use of cookies. 450 Summer Street, Boston, MA, 02210. By continuing to browse the site, you agree to the use of cookies. Remember that pictures are saved in our database for 30 days after your visit. Those guys were amazing. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. The company is constantly expanding but they currently operate 8 adventure parks, 4 tour experiences, and 3 all-inclusive luxury hotels. Copyright Experiencias Xcaret Hotel S.A.P.I. We can provide it to you if you have your purchase receipt. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Hotel Xcaret Arte is a homage to the best Mexican artist. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. 2003-2023 Lexyl Travel Technologies, LLC. At the end of your stay, you can buy the photos at the store Tienda de Fotografia. The food is really good. The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. I so much enjoyed his positivity and was truly grateful that he was a part of my mornings in Mexico. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. How do I open the ZIP file when I download multiple photographs? Xcaret Welcome to the best of our country at Mexico's Majestic Paradise with more than 50 natural and cultural attractions for the whole family. We had a great time at the parks and used the Xelfies feature to take pictures at all the parks we visited.We have a big family so we had 3 rooms in total and bought the photo pakage $190 US per room only for the access codes for 2 of the rooms to not work at all and return an error message that the code is invalid.We have called multiple phone numbers just to be hung up on a redirected to different numbers that lead to no resolution and emailed multiple emails that result in no replies.Today we called for the 4th day in a row just to be told that none of our emails would get responses any time soon because there are over 600 customers with similar problems in front of us.This is outragous and has led to us losing so many of our vacation pictures. Hotel Xcaret Arte is located in front of the Caribbean Sea, next to Hotel Xcaret Mxico.-15 minutes away from Playa del Carmen-45 minutes away from Cancun International Airport-45 minutes away from Tulum Address: Carretera Chetumal - Puerto Jurez, Kilmetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Promotion valid only on websites and Customer Service Centers. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. BUY THE PHOTO PASS! There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. more. 282. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. Yes. Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Within Mexico. We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. Simply click on foto@xcaret.com and choose one of the options to search your photos. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum.

  Martin Holmes Attorney, Sober Living Apartments In Phoenix, Az, Flamingo Albert Home Address, Airline Pilot Magazine Pilot Deaths, Articles H